Team Building and Leadership Skills

  • Overview
  • Objectives
  • Course Content
  • Methodology

For most of us, teamwork is a part of everyday life – at work or personal, we are often expected to be a functional part of a performing team. An effective team leader must have their follower’s trust and shares their vision.

The workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Delegates will be given the details and concepts of what makes up a team, and what factors into being a successful team and team leader.


  • Describe the concept of a team, and its factors for success
  • Identify the different types of teams and develop different strategies for leading them
  • Explore the phases of team development and define their characteristics
  • Identify the different types of teams
  • Learn techniques to foster teamwork and create a supportive team culture
  • Devise ways on how to create and maintain harmony within the team
  • Learn how to develop a culture of trust
  • Revise how to communicate more responsively
  • Discover how to create a work environment that fosters synergism and creativity within and between teams and individuals
  • Know how to manage change effectively and create buy-in during the change process
  • Develop a high-performance attitude and team
  • Identify what actions you need to take and those to avoid, when encouraging teamwork

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.


Day One

Defining a team

·         What is a team?

·         Types of teams

·         Characteristics of a high performance team

·         Fundamentals of teamwork

The perfect team

·         Stages of team development

·         Work teams and work groups

·         Benefits of good teamwork

Your role as a team leader

·         Characteristics of an effective leader

·         The emotional requirements of being a leader

·         Leadership styles

Establishing your team’s brand

·         Success factors for teamwork

·         Barriers to good teamwork

·         Core teambuilding competencies

·         In and out of control when working in a team


Day Two

Managing and resolving team conflict

·         What is conflict?

·         Causes of conflict

·         Healthy versus unhealthy conflict

·         Conflict management styles

Motivating and inspiring for improved performance

·         Understanding motivation

·         Managing employee development plans

·         Handling poor performers and demotivated employees

Effective Delegation

·         The delegation process

·         Knowing who, what and when to delegate

·         Monitoring results

·         Common mistakes when delegating

The process of creating trust

·         Establishing confidence and trust with your employees

·         Encouraging idea generation and interdependency

·         Creating a culture of trust and integrity


Day Three


·         Communication skills

·         Barriers to communication

·         Team’s communication styles

·         Empathy

Different behavioral styles

·         Identifying the behavioral styles of your team members

·         Adapting your influencing style to match different situations

·         Different ways people prefer to interact

Solving problems and making decisions as a team

·         The different thinking styles

·         Brainstorming techniques

·         The process of problem solving

·         Building consensus

·         Promoting an atmosphere of information sharing

Effective teambuilding activities

·         Effective team meetings

·         Celebration of all sizes

·         Teambuilding and away days


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

·         Group discussion

·         Individual and syndicate activities

·         Individual and group tasks

·         Case studies

·         Role plays

·         Audio and video evaluation

·         Action planning

·         Experiential learning games

·         Presentations

·         Assessments


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