Leadership Skills

  • Overview
  • Objectives
  • Course Content
  • Methodology

Sound business knowledge gives advantage, but effective leadership makes things happen in business and organizations. Effective leadership is about the process of influence; it is how you can influence others, enabling and empowering them to do what they ought to do, whilst accomplishing common goals and inspiring and building that sense of personal fulfilment.

In this program explore how leaders can maintain their technical expertise whilst demonstrating the right type of leadership. It will give delegates the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective and inspiring leader.


  • Define leadership and the characteristics of a good leader
  • Develop better interpersonal and communication techniques
  • Analyse different leadership styles, its strengths and weaknesses
  • Recognise your primary leadership styles and how to adapt your style with the people you lead
  • Understand your role as a leader and how you can drive organisational development
  • Learn how to effectively delegate and empower your team
  • Formulate ways on how you can motivate and inspire the people you lead
  • Handle difficult, sensitive and critical organisational situations and issues
  • Manage employee’s performance and build effective teams by coaching and mentoring
  • Explore the different thinking styles and how to stay innovative
  • Establish personal goals and action plan that supports organisation’s initiatives
  • Practice strategic thinking and design growth strategies
  • Analyse the importance of self-awareness and emotional intelligence in leadership

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.


Day One

Leadership fundamentals

·       Define leadership

·       Leadership principles

·       Management versus leadership

Characteristics of a good leader

·       Why do leaders fail?

·       Conducting personal inventory

·       Kouzes and Posner theory

Leadership role

·       Being an inspirational role model

·       The challenges facing leadership today

·       The effective negotiator

·       Managing versus doing

Leadership communication network

·       Developing an effective leadership communication

·       Constructive versus destructive communication

·       Creating a positive language environment

Leadership styles

·       The different leadership styles

·       Factors affecting leadership style

·       Adapting your leadership style to suit different situations


Day Two

Power and influence

·       Authority, power and responsibility

·       Five types of power

·       Persuasion and influence

·       Problems with authority

Inspiring a shared vision

·       Behaviors of a high-trust leader

·       Creating a team vision

·       Creating mutual respect

·       The importance of trust and integrity

Delegation, empowerment and motivation

·       Encouraging growth in others

·       The GROW model

·       McGregor theory of X and Y

·       Effective delegation techniques

·       Making employees accountable and responsible

Performance management

·       Leader’s roles in performance management

·       Elements of performance appraisal

·       Utilizing feedback to modify employee’s behavior

·       Handling poor performance

Building and engaging effective teams

·       Role of leader in team’s success

·       Team expectations

·       Leading teams and driving organizational change


Day Three

Developing internal talent

·       Creating a coaching culture

·       Coaching and mentoring employees

·       Succession planning

Managing your time, priorities, and projects

·       Planning and prioritizing

·       Setting personal and organizational objectives

·       Being proactive

·       Dealing with stress – the ‘triple A’ approach

Creativity and innovation

·       Introduction to design thinking

·       Creative and lateral thinking

·       Driver of innovation

·       Creating a culture of innovation

Strategic thinking, problem solving and decision making

·       Driving organizational performance through strategic thinking

·       Strategy implementation

·       Designing growth strategies

·       Solving problems systematically

·       Making informed decisions

Self-awareness and emotional intelligence (EQ) in leadership

·       Qualities of an EQ leader

·       Self-awareness

·       Social awareness

·       Self-management

·       Relationship management


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

·       Group discussion

·       Individual and syndicate activities

·       Individual and group tasks

·       Case studies

·       Role plays

·       Audio and video evaluation

·       Action planning

·       Experiential learning games

·       Presentations

·       Assessments


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